What the Health!

A Blog For Change.
Healthcare Change, That Is.

It’s Time for Clinical Navigation-as-a-Service

Posted by Teresa O'Keefe

The term “Software-as-a-Service” popularized the use of …as-a-Service. It went beyond describing the “Intel-inside” – the technology, but also implied services wrapped around technology - the human element of managing the software – backing it up, applying system updates, troubleshooting and fixing bugs, etc.

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Topics: Quality Transparency, value based care, medicare star ratings, improve Star ratings, physician referrals, access to healthcare, doctor referrals, second opinion services

Misdiagnosis and the Gender Gap

Posted by Suzanne Clough, MD

3 minute read

It might be the year 2020, but when it comes to getting the right healthcare, gender equality hasn’t quite evolved yet. We haven’t been able to reduce the occurrence of healthcare errors, misdiagnoses and wasted spending either.

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Topics: value based care, healthcare quality, bad healthcare experiences, healthcare dilemma, physician referrals, access to healthcare, specialty care, doctor referrals, second opinion services

An Opinion About Second Opinions

Posted by Teresa O'Keefe

3 minute read

Friends who know I work in the healthcare industry often reach out to me with stories about their medical misfortunes and sometimes ask for help. An otherwise healthy friend – Stephanie - recently relayed a story to me about intermittent numbness in her arm which got to the point where it started waking her up at night and turned into her self-navigating down a rabbit hole in healthcare.

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Topics: value based care, healthcare quality, bad healthcare experiences, healthcare dilemma, physician referrals, access to healthcare, specialty care, doctor referrals, second opinion services

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We like to talk healthcare, a lot: value-based healthcare, improving healthcare transparency and how we think healthcare can be a whole lot better than it is today. Do you have a story about quality transparency, AI-assisted navigation or innovations in healthcare access? If so, we’d love to feature you in as a guest poster. Contact us at marketing@armadahealth.com.

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About ArmadaHealth

Here at ArmadaHealth, we measure success by the number of people we help. Every day, we connect people to the right doctor for their unique needs. We pair industry-leading data science with a touch of clinical navigation expertise to provide our members with a High Tech. Right Touch.® exceptional experience that makes members (and companies) happy.  Visit ArmadaHealth.com to learn more.