What the Health!

A Blog For Change.
Healthcare Change, That Is.

Demystifying High Performance Healthcare (Part 2)

Posted by Teresa O'Keefe

 

Part 2 – Healthcare cannot be High Performance without quality-based physician-patient matching

So how do we get to true quality transparency that takes into account access, equity, patient experience and patient safety? It’s Quadruple Aim - the hard way. It may not be in my lifetime when we will wrangle real quality data out of providers, but keep in mind that the audience for this data must understand risk adjustment, facility characteristics and the fact that medicine is messy by nature and bad things happen to the best doctors. Fortunately, CMS is penalizing hospitals for readmissions and you don’t see as many mishaps in the operating room after Atul Gawande’s Checklist Manifesto became infused into common practice for surgery. But quality needs to be recognized as paramount when matching patients with physicians.

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Topics: AI in Healthcare, Quality Transparency, access to quality healthcare, bad healthcare experiences, physician referrals, specialty care, doctor referrals

Demystifying High Performance Healthcare (Part 1)

Posted by Teresa O'Keefe

 

Part 1 – Employers are embracing High Performance Healthcare, but what is it?

In 2017, the Joint Commission Journal on Quality and Patient Safety published a paper attempting to define a High-Performance Healthcare System[1] by surveying published literature on the subject. They didn’t come up with a consistent definition, but reported that articles they reviewed cited these criteria: quality (93% of articles), cost (67%), access (35%), equity (26%), patient experience (21%) and patient safety (18%).

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Topics: AI in Healthcare, Quality Transparency, access to quality healthcare, bad healthcare experiences, physician referrals, specialty care, doctor referrals

Reach for the STARS: How to Fix 5 Reasons Members Get Frustrated.

Posted by ArmadaHealth

1 minute read

Medicare Advantage is a large growth area where revenue opportunity abounds. Wondering what may be keeping your organization from achieving success with Medicare Advantage STAR ratings? It’s your member experience, starting with how your members access quality healthcare.

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Topics: Healthcare Access, Quality Transparency, value based care, healthcare quality, medicare star ratings, medicare advantage, access to quality healthcare, improve Star ratings

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We like to talk healthcare, a lot: value-based healthcare, improving healthcare transparency and how we think healthcare can be a whole lot better than it is today. Do you have a story about quality transparency, AI-assisted navigation or innovations in healthcare access? If so, we’d love to feature you in as a guest poster. Contact us at marketing@armadahealth.com.

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Here at ArmadaHealth, we measure success by the number of people we help. Every day, we connect people to the right doctor for their unique needs. We pair industry-leading data science with a touch of clinical navigation expertise to provide our members with a High Tech. Right Touch.® exceptional experience that makes members (and companies) happy.  Visit ArmadaHealth.com to learn more.