What the Health!

A Blog For Change.
Healthcare Change, That Is.

Closing the Quality Gap of TeleHealth

Posted by Ita Cremen

4 minute read

Working in the field of clinical navigation, I’m excited to see that Telehealth has grown exponentially in the last nine months and its purported effects on the healthcare system are positive. With the easing of regulations and expansion of coverage for telehealth services, physicians are now increasingly able to safely “visit” with their patients. Talk about a major win for a consumer-friendly, modern approach to delivering care!

As exciting as this news is to someone like me (having two small children), I’m in a quandary about how healthcare quality can be maintained in this new landscape when it’s been a significant endemic challenge to our healthcare system even prior to the pandemic.

As healthcare is being doled out, seemingly as a commodity through Telehealth, is there risk for even more misdiagnosis and sub-optimal treatment?

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Topics: Quality Transparency, healthcare quality, physician referrals, access to healthcare, doctor referrals, telehealth, telemedicine, virtual medicine

Making the Most of Your Telehealth Visit

Posted by Kathy Sullivan

Your QualityCare Connect Care Navigators always consider your preferences and call each doctor's office before recommending them to make sure they take your insurance, are accepting new patients and fit your specific needs. Now we ask physicians' offices if they support Telehealth for first and subsequents visits.

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Topics: value based care, healthcare quality, physician referrals, access to healthcare, specialty care, doctor referrals, telehealth, telemedicine, virtual medicine

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Here at ArmadaHealth, we measure success by the number of people we help. Every day, we connect people to the right doctor for their unique needs. We pair industry-leading data science with a touch of clinical navigation expertise to provide our members with a High Tech. Right Touch.® exceptional experience that makes members (and companies) happy.  Visit ArmadaHealth.com to learn more.