What the Health!

A Blog For Change.
Healthcare Change, That Is.

Suzanne Clough, MD

Suzanne Clough, MD


Dr. Clough is responsible for defining the strategy for user and customer engagement initiatives and for the technology and data science product enhancements. Like her fellow ArmadaHealth® leaders, she is committed to improving healthcare delivery through innovation. Suzanne is especially passionate about programs that deliver human-centric, evidence-based clinical and behavioral support to those touched by chronic disease.

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Recent Posts

Misdiagnosis and the Gender Gap

Posted by Suzanne Clough, MD

3 minute read

It might be the year 2020, but when it comes to getting the right healthcare, gender equality hasn’t quite evolved yet. We haven’t been able to reduce the occurrence of healthcare errors, misdiagnoses and wasted spending either.

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Topics: value based care, healthcare quality, bad healthcare experiences, healthcare dilemma, physician referrals, access to healthcare, specialty care, doctor referrals, second opinion services

A New Approach to Referrals: Getting People to the Right Doctor the First Time

Posted by Suzanne Clough, MD

3 minute read

It’s 2019. Technology is everywhere. Information is everywhere. So, it should be really easy to find a doctor when you need one. Right? Nope. Unfortunately, many consumers of healthcare don’t even know what the “right” doctor looks like, even though they may think they do. This is not saying people aren’t intelligent. The reality is that navigating the healthcare system is like navigating a mine field whether you have a 6th grade education or you’re a PhD.

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Topics: value based care, healthcare quality, bad healthcare experiences, healthcare dilemma, physician referrals, access to healthcare, specialty care, doctor referrals

Please Get a Primary Care Physician

Posted by Suzanne Clough, MD

1 minute read

Let me get right to the point of this blog: Please get a primary care physician (PCP). I want you to have the best shot at your healthiest self and having a PCP quarterback your healthcare is a great way to do that.

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Topics: value based care, healthcare quality, bad healthcare experiences, healthcare dilemma, physician referrals, access to healthcare, primary care

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About ArmadaHealth

Here at ArmadaHealth, we measure success by the number of people we help. Every day, we connect people to the right doctor for their unique needs. We pair industry-leading data science with a touch of clinical navigation expertise to provide our members with a High Tech. Right Touch.® exceptional experience that makes members (and companies) happy.  Visit ArmadaHealth.com to learn more.