What the Health!

A Blog For Change.
Healthcare Change, That Is.

When Denial of the Problem Turns Deadly

Posted by Susan Torroella

2 minute read

A Crisis in Healthcare Access

(Part 1 of a 3-part series)

Why are we in this mess?  What mess? 

I’m referring to the denial of the problem that US consumers face when trying to access healthcare. In case you haven’t been paying attention, we’ve been sweeping under the rug serious problems in our healthcare system. Access problems are pervasive and arguably more dangerous than in any other industry. Not only are consumers having trouble affording healthcare, physically getting to healthcare, knowing where to go for healthcare, but once they are in the system, they aren’t receiving the right care from the right provider. 

Read More

Topics: value based care, healthcare quality, bad healthcare experiences, healthcare dilemma, physician referrals, access to healthcare

Reach for the STARS: How to Fix 5 Reasons Members Get Frustrated.

Posted by Steve Marin

1 minute read

Medicare Advantage is a large growth area where revenue opportunity abounds. Wondering what may be keeping your organization from achieving success with Medicare Advantage STAR ratings? It’s your member experience, starting with how your members access quality healthcare.

Read More

Topics: Healthcare Access, Quality Transparency, value based care, healthcare quality, medicare star ratings, medicare advantage, access to quality healthcare, improve Star ratings

The Honorable David J. Shulkin, MD, Continues to Drive Innovation in Healthcare Quality

Posted by Susan Torroella

1 minute read

Dr. David Shulkin began sharing his skills and talents with our team recently. One of many fascinating facts that surfaced about him is that he started a company more than 20 years ago called DoctorQuality with the mission of doing virtually the same thing that we are – defining quality at the provider level to facilitate value-based care (VBC).
Read More

Topics: Healthcare Access, Quality Transparency, value based care, healthcare quality

Emotional (Rescue) AI

Posted by Teresa O'Keefe

3 minute read

Can Emotional AI rescue us from the imminent invasion of zombie bots!?

Every time I have a hallway conversation with Bharath (we call him “SuperB”), I wish I had a recorder because nearly every exchange could be a blog post.  

Read More

Topics: AI in Healthcare, Healthcare Access, Quality Transparency

Subscribe Here!

We like to talk healthcare, a lot: value-based healthcare, improving healthcare transparency and how we think healthcare can be a whole lot better than it is today. Do you have a story about quality transparency, AI-assisted navigation or innovations in healthcare access? If so, we’d love to feature you in as a guest poster. Contact us at marketing@armadahealth.com.

Recent Posts

About ArmadaHealth

Here at ArmadaHealth, we measure success by the number of people we help. Every day, we connect people to the right doctor for their unique needs. We pair industry-leading data science with a touch of clinical navigation expertise to provide our members with a High Tech. Right Touch.® exceptional experience that makes members (and companies) happy.  Visit ArmadaHealth.com to learn more.